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Happy baby

If you have any questions about our range, please don't hesitate to reach out to us.

Top Queries

1. How do I track my order?
You can check on the status of your order in your account where tracking information will be updated regularly.

2. How can I complete a return?
Please email returns@tickit.co.uk to receive the returns form

3. How can I check restock dates?
The most up to date stock information is available on the product information page.

4. I've lost or broken a part, can I buy a spare?
Of course, we have a page here for spares but if you have any issues, please contact us using the form below.

5. Where do you deliver to?
Our full shipping policy is available here.

    How to contact us

    • Complete our contact form below - we'll respond within 24 hours.
    • Email us - hello@tickit.co.uk
    • Send us a message via our Facebook page here

    Please note our customer services hours are Monday to Friday 9am-4pm, excluding public holidays. We will get back to you within these hours.


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      Christmas Ordering

      As long as you’ve placed your order before our cut-off date, which is 3pm Friday 18th December 2020, your items will be with you in time for Christmas.

      Orders placed after 3pm on Wednesday 23rd December and before 3pm on 30th December will be dispatched by our warehouse staff on 31st December 2020. All orders after this will be dispatched on 4th January 2021.

      Please note that our offices will be closed from Wednesday 23rd December 2020, and will reopen on Monday 4th January 2021.

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