Contact Us

Happy baby

If you have any questions about our range, please don't hesitate to reach out to us.

Top Queries

1. How do I track my order?
You can check on the status of your order in your account where tracking information will be updated regularly.

2. How can I complete a return?
Please email returns@tickit.co.uk to receive the returns form

3. How can I check restock dates?
The most up to date stock information is available on the product information page.

4. I've lost or broken a part, can I buy a spare?
Of course, we have a page here for spares but if you have any issues, please contact us using the form below.

5. Where do you deliver to?
Our full shipping policy is available here.

6. Im interesting in stocking your products in my store, can you give me some more information?
Of course, please fill out the form on our reseller page and a member of the team will get back to you.

    How to contact us

    • Complete our contact form below - we'll respond within 24 hours.
    • Email us - hello@tickit.co.uk
    • Send us a message via our Facebook page here

    Please note our customer services hours are Monday to Friday 9am-4pm, excluding UK public holidays. We will get back to you within these hours.


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      📦 Stock Take 2021 📦

      Our annual stock take will start on Tuesday 10th August 2021. Any orders placed before 23:59 on Sunday 8th August 2021 will be dispatched as normal. Orders placed after this time will be dispatched from Thursday 12th August 2021.

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